After Sales

After Sales

Profit from the expertise of the manufacturer – with our full service offers, flexible mainte­nance schedules and much more. We offer a variety of different services, all of which can be flexibly adapted to suit your individual needs. Our flexible offers assure you – especially in the long run – safe investments and planning.

Our direct sales organization stands for fast reaction times and ensures that the down­times of your trucks are kept on a minimum level. Your operational costs are reduced significantly – thanks to our great service network and our professionally trained service engineers. Our service uses genuine spare parts only, maintaining the value of your trucks as well as warranty claim. All our service vehicles are equipped with genuine spare parts on board which leads to short fixes and minimises the downtime of your trucks.

What’s in it for you

  • Professional and comprehensive consultancy
  • Fast communication channels and response times
  • Cost savings thanks to short downtimes
  • Excellently trained service technicians
  • Efficient spare part logistics and 98.5 % spare parts availability
  • Long-term maintenance of your trucks’ value with genuine spare parts
  • Increased operational safety and reliability

Did you know that if you schedule a maintenance plan on your current forklift, this would prolong its service life*?

Your forklift ensure safe, more efficient warehouse operations. To keep your investment in good running condition, you need a scheduled preventative maintenance plan on your forklift.

This includes:

  • Annual load testing
  • Six month thorough examinations by a qualified technician
  • Full service contracts available on Jungheinrich machines not older than 2 years and more than 4000 hrs.
  • Any forklift machine brand / make even if it’s not Jungheinrich – Preventative maintenance agreement for 12 months.
  • Service contracts for 12 months on any machine Jungheinrich and non-Jungheinrich (service only, this does not include breakdowns etc.)
Main Brands

Main Brands

Jungheinrich: Premium quality pallet trucks and stackers

Since 1953, Jungheinrich has developed into one of the largest suppliers of material handling equipment, warehousing and material flow technology worldwide. From a small family owned company, the name Jungheinrich has developed into a top global brand in the field of intra-logistics. As Europe’s leading supplier, Jungheinrich offers products and services “all around the forklift truck”. Innovation, quality and our customers needs are of the utmost importance. Tailor-made “all-round solutions” are becoming increasingly important alongside the classic product range. You can fully rely on Jungheinrich in all matters relating to internal material flow.

Ameise ®: The traditional brand

Hamburg 1946 – Dr. Friedrich Jungheinrich, engineer and inventor, worked in a small production workshop on technical solutions which one day changed the world of logistics. His robust transport equipment and pallet trucks are given a distinctive name: Ameise ® (the German name for ‘Ant’). Even now, 65 years after the start of the brand, it still stands for reliability and endurance at a very affordable price. Today, you can purchase the Ameise ® brand exclusively from our online PROFISHOP. The name Ameise ® has even become a synonym for pallet trucks in many German companies. In these businesses, everyone knows when you ask for the Ameise ® it means; “get the ant”

Choose the right truck for your application

Choose the right truck for your application

Choose the right truck for your application

For moving pallets horizontally, the hand pallet jack is the most commonly used internal truck worldwide. The hand pallet jack owes that popularity to the low purchase price. When the placement frequency and the weight of the load increase, an electric pallet truck can be a wise option.

Hand pallet jack: the perfect aid for occasional use

The hand pallet jack is the perfect aid for those who have to move pallets intermittently and over limited distances. It is compact, handy and can be used by anyone. The hand pallet truck also offers advantages in the cargo bed of the truck; on the one hand thanks to its lighter weight, and on the other thanks to its compact dimensions, which guarantees easy manoeuvring and confined spaces.

Standard hand pallet jack are often equipped with nylon wheels. Those who want more comfort can opt for a truck with rubber wheels. The "more luxurious" hand pallet jacks are also equipped with a rapid lift. The maximum lifting height is hereby achieved in significantly fewer strokes. This is useful when loads have to be picked up and moved more often. When choosing a hand pallet truck, the way in which the load can be places also deserves attention. For the maintenance of the warehouse loading floor and safety it is important to lower heavy loads. The lowering sensitivity of the lever can vary per hand pallet jack.

Use of manual pallet truck

The lifting capacity of a manual pallet truck can go up to 2 500 kg. For safety reasons it is recommended that, the weight for a regularly used hand pallet truck is limited to a maximum of 750 kg. Starting the load takes a lot more effort and demands a lot from the body. For heavier loads above 750 kg it is advisable to consider switching to electrical powered pallet trucks. If the utilisation of the truck increases.

Electric pallet truck: an efficient solution

As the transport distances increase, the electrical powered pallet truck is an efficient solution. These pallet trucks are equipped with an electric motor that controls the driving and lifting of the load. Thanks to the electric motor, electric pallet trucks also have a greater load capacity than manual pallet trucks. The electric motor prevents heavy pulling and pushing when transporting heavier loads. The lowering of the load is also easier with an electric pallet truck. The weight of the load can move up to 3 500 kg, for even heavier loads, there are custom-made electric pallet trucks.

Buy Pallet Trucks Online

Buy Pallet Trucks Online

Our Range of Pallet Trucks

Whether you call them a Pallet Truck, Pump Truck, Hand Truck, Pallet Jack, Pallet Pump or whether you need a manual Hand Pallet Truck or an Electric Pallet Truck - Jungheinrich South Africa PROFISHOP has the right solution for you.

Hand Pallet Trucks

Pump Truck (sometimes called Hand Pallet Trucks, Manual Pump Trucks, Hand Trucks, Pallet Jacks or Pallet Pumps) is the simplest way to move goods on Pallets. When choosing the right Hand Pallet Truck your first and main consideration is to find out how heavy the load you will need to move is as this will dictate what capacity Pallet Truck you need.

Most standard Hand Pallet Trucks can lift / move up to 2000kg (or 2 tons) which is often as much as you would want to manually pull around by hand anyway but it is important to check this.

The next step is to select the fork dimensions required. The most frequently purchased configuration from Jungheinrich South Africa PROFISHOP is 1150mm (long) x 540mm (width across the forks) but it can depend on what type of Pallet you are moving as to what is best for you. 

Your third main decision is to choose your wheel configuration and material. Steering Wheels are often available in Nylon, Rubber or Polyurethane while the Fork Rollers are usually available in Nylon or Polyurethane and can be selected as Single or Tandem Rollers.

While Polyurethane wheels with Tandem Rollers usually come at a higher price (and are favoured by many due to reduced noise and smooth travel), again, it can depend on your application and usage as to what is right for you.

You may have other options available such as 'quick lift' (also sometimes called 'fast lift' or 'rapid lift' which raises the forks and pallet the first few inches higher off the ground with less pump strokes) but that's really about it in terms of your main decisions when buying a Pallet Truck. 

However, if you do need any more assistance, advice or just want to talk more about your own individual needs then please just pick up the telephone and call us on 0800- we're here to help.

Electric Pallet Trucks

Powered Pallet Truckis ideal for moving palletised items over medium to long distances on even surfaces, or for reducing the strain on employees using Manual Pallet Trucks regularly throughout the day.

Selecting the right Electric Pallet Truck is very much dependent on the weight of the load you are moving and how frequently and far you are driving the truck. Be sure to choose a truck with a load capacity to suit the maximum weight you need to move and, if you are using the truck regularly, you might want to avoid trucks designed purely for lighter usage.

Finally, you will need to select the applicable fork dimensions. A fork length of around 1150mm tends to be the most common but depending on the Pallets being transported, or space you have to work in, other configurations may suit you better.

Call us on 0800 984 001 if you would like any assistance.

Stainless Steel Pallet Trucks

Stainless Steel Pallet Truck is ideal for the food industry or any environment where hygiene is of great importance. Equally, these Stainless Steel Pump Trucks are just as popular in applications with high levels of corrosion - for example in the chemical and pharmaceutical industries. 

A Stainless Steel Pallet Truck is designed to be acid-resistant, offer long-term corrosion protection and be easy to clean. When buying a Stainless Steel Hand Truck to use in the food industry, check that only food-grade lubricants of class H1/H2 are used in the manufacture and assembly of the model you have selected. 

In the Jungheinrich South Africa PROFISHOP we have a variety of Stainless Steel Pallet Trucks and Scissor Lift Trucks to choose from.

We also offer a cost-effective 'Galvinox' Hand Pallet Truck in PROFISHOP designed especially for outdoor use. Although the Galvinox Pump Truck does not offer the same comprehensive hygiene standards as the Stainless Steel Trucks, it offers you corrosion protection due to its hot-dip galvanised surfaces.

Scissor Lift Pallet Trucks

Scissor Lift Pallet Truck can be used as a Hand Pallet Truck, Lift Table and Workbench - making it a versatile addition to you warehouse or workshop.

Generally available as either manual-hydraulic or electro-hydraulic, a manual-hydraulic Scissor Lift Pallet Truck will often include a 'quick lift' feature to aid initial lift with reduced pump strokes whereas an electro-hydraulic Scissor Lift Pallet Truck can lift pallets to your desired height at the touch of a button.

Pallet Trucks with Weigh Scales

Pallet Truck With Weighing Scale allows you to move and weigh your goods with a single device. Weighing palletised goods using a Pallet Truck with Weigh Scales can be useful for incoming goods control, determining shipping weights and avoiding truck overloads.

Jungheinrich South Africa PROFISHOP has a variety of Pump Trucks with Weigh Scales available to choose from, including manual and electric trucks.